How can we help?

39 instruments across Forex, metals, oil, indices and crypto. Every account type trades all of them. See all markets

Create your login with your email or with Google. Choose your country of residence and confirm the 6-digit code we email you. Then pick an account type and leverage. The account opens at once, and you can fund it straight away.

No. You can sign up, fund an account and trade without uploading anything. We ask you to verify your identity before your first withdrawal.

No. AXIS runs in your browser on desktop, tablet and phone. On phones and tablets, the main pages sit in tabs at the bottom of the screen.

Use the round theme button next to the bell at the top of the app, and pick Lime, Warm, Broker Light or Dark. The app remembers your choice in that browser.

Log in, open Help and choose New ticket. We reply in the ticket and by email. How tickets work

Two: ECN and Standard. They all trade the same 39 markets, and differ in leverage, commission, minimum first deposit and margin levels. You can hold one account of each type. Compare account types

From 0 USDT, depending on the account type. Each type’s minimum is on the account types page.

If your first payment is below the minimum, it waits in your wallet. The account starts trading once its first funding reaches the minimum.

You choose leverage when you open an account, from the options of its type. The highest is 1:500.

Higher leverage means less margin for each position, and bigger swings in your equity.

Both are measured on your whole account as the margin level: your equity divided by the margin in use. At Margin Call you can’t open new positions. At Stop Out, positions close to protect your balance. Each account type sets its own two levels, and you see them before you open an account.

Yes. Every account can hold buy and sell positions on the same symbol at the same time. Opposite positions net against each other when margin is counted.

No. If a stop out leaves your balance below zero, we reset it to zero. You never owe more than you deposited.

You pay the spread, and on most account types a commission per lot. Each type’s commission is on the account types page, and the terminal shows the spread of every symbol live.

Each market follows its own trading calendar. Forex trades around the clock from Monday to Friday, and crypto every day.

In the terminal a closed market is marked Closed, and the dashboard shows the hours of each market. See all markets

Market, limit and stop orders. You can add a stop loss and a take profit to any order, and size it in lots from 0.01.

Open Wallet and choose Deposit. Pick the amount, the network and where the money goes: your wallet, or one of your accounts. You can pay in USDT on TRC20 and BEP20.

The payment page shows the exact amount, the address, a QR code and a timer. Send exactly that amount to that address, on that network. How funding works

10 USDT. The first funding of a trading account also has to reach the minimum of its account type.

The app follows the payment for you and credits it automatically once the network confirms it. You can leave the page. Until it’s credited, the payment shows under Payments in progress in your wallet.

No. A payment that arrives after the timer ends is still credited. Don’t send it a second time.

From your wallet, to your own USDT address on TRC20 and BEP20. If the money is in a trading account, transfer it to your wallet first. Our team reviews each withdrawal before it is sent.

The network fee is 3 USDT on TRC20 and 0 USDT on BEP20, taken from the amount you withdraw. The smallest withdrawal is 10 USDT. The app shows the fee before you confirm.

Our team reviews every withdrawal before it’s sent, and you can follow its status in your wallet. Once it’s sent, it arrives when the network confirms the transfer.

We verify every customer before their first withdrawal, so money only goes to its owner. It takes a few minutes: a photo of your ID document and a short selfie check.

Yes. On the Wallet page you can transfer between your wallet and any of your trading accounts, whenever you like.

Share your invite link or code. When people sign up through it and trade, you earn rewards on their trading, and at higher levels on more of it. See the partner program

Once a day, into your wallet. Payouts start once you have 3 active traders, meaning clients who traded in the last 30 days. Some rewards wait a holding period before they’re paid.

In the Referral code field of the sign-up form. If you came through an invite link, the code is already filled in. An invite link stays valid for 30 days.

On the log-in screen, choose Forgot your password and enter your email. We send you a link to set a new one.

Yes. Choose Continue with Google when you sign up or log in. The first time, we also ask for your country of residence.

Use a password you don’t use anywhere else, and never share the codes we email you. Our team never needs your password to help you, so don’t put it in a ticket.